FAQ

Queries relating to Stobart Air and franchisee flights.

For information regarding your flight with Aer Lingus Regional (EI3000-EI3999 flight number range) or Flybe operated by Stobart Air (BE6000-BE6299 flight number range), please see www.aerlingus.com or www.flybe.com

If you cannot find the information you require please contact enquiries@stobartair.com

 

  • If you have a compliment or complaint regarding a service provided by Stobart Air, please email customer.care@stobartair.com or write to:

    Customer Care,

    Stobart Air

    1 Northwood Avenue,

    Santry,

    Dublin 9,

    D09 V2F7,

    Ireland.

    If you have a query regarding a claim lodged with Aer Lingus or Flybe for a flight operated by Stobart Air, please email customer.care@stobartair.com or write to:

    Customer Care,

    Stobart Air

    1 Northwood Avenue,

    Santry,

    Dublin 9,

    D09 V2F7,

    Ireland.

    You will receive an automated response from the Customer Care team however all correspondence will be responded to. The automated response will only be sent in response to your first email to Customer Care. If you do not receive an automated response please check your spam/junk folder.

  • For those passengers requiring special assistance, requests can be made when booking your flight.

    To add a special assistance request after the booking is made, please contact the airline you are travelling with (Aer Lingus/Flybe).